COVID-19 DIGITAL INSIGHT SERIES

New Workforce & Facility Models

August 2020 | Digital Innovation Group

As COVID-19 spread and health systems prepared to take on a wave of patients, two areas were particularly hard to scale up and down respectively: workforce and facilities. Rigidity in both models made responding to COVID-19 challenging and is now limiting the ability for health systems to adapt to the Next Normal. New technology-enabled models for efficient, data-driven workforce and facility management and utilization will be essential to the long-term success and sustainability of health systems.

This report explores the trend and digital opportunities associated with new, scalable workforce and facility models.

ABOUT THE AUTHORS

Aaron Martin
Executive Vice President and Chief Digital and Innovation Officer, Providence
Sara Vaezy
Chief Digital Strategy and Business Development Officer, Providence
Matt Cohlmia
Executive Director Digital Strategy, Providence Digital Innovation Group
Julie McComish
Senior Digital Strategy Manager, Providence Digital Innovation Group

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